Tuesday, April 12, 2011

WHAT WAS I THINKING?


by Hank Trisler

I got an email flyer trumpeting the fact that Jeffrey Gitomer, a man I much respect and admire was coming to town for a series of “pump ‘em up” sales meetings. I dropped him an email and invited him to dinner. To my great delight, he accepted.

He was just as intelligent and perceptive as I had thought he would be. We had a spirited conversation about the speaking business, the many people we both knew, the economy and our respective families. It was one of those chats you’d like to have go on forever, as it was just that much fun.

Then an odd thing happened. At about half-past veal parmigiana; the conversation turned to cancer. I have no idea how it happened. I’m almost positive it was nothing I did, but I heard this voice droning on about cancer and I’m relatively sure it was mine. I heard myself tell him about my initial diagnosis, the implantation of plutonium seeds in my prostate, the subsequent re-infestation and how the metastasized cancer now occupied my spine, ribs, hips and some lymph nodes.

What was I thinking?

Was I hoping he’d heal me? Not bloody likely. Jeffrey’s a terrific speaker, but he’s no faith healer. Was I looking for sympathy? Probably a lot closer to the truth. It seemed to be working, too, as he now had a very somber expression.

Spurred by my apparent success with cancer, I went on to tell him about my hip replacement, resulting atrial fibrillation, and resulting congestive heart failure. I explained to him about the chief cause of problems being solutions. By this time his eyes had mostly glazed over and he was nodding slowly, apparently in agreement.

I delivered a lecture on diverticulitis and then, when I got to polymyalgia rheumatica, he commented that that "rheumatica" was the worst kind of "polymyalgia." I thought I sensed just hint of sarcasm.

What was I thinking?

Here’s the really sad thing, at least to me. I knew what I was doing. I could hear and understand myself. I could see the affect all this was having on my companion; I was draining all the enthusiasm and positivity out of him and was powerless to stop. It was like an out-of-body experience where I was looking at this blithering idiot going blah, blah, blah and I was unable to shut him up.

What can I learn from this?

I think we are all drawn to talk about that which is of most interest to us. If our companion happens to be interested in the same thing, terrific. If not, too bad, we’re going to talk about it anyhow. This is the ultimate selfishness and is bound to be corrosive to any relationship. Best we watch our listener and if he puts his face in his plate, he may not be interested. We should immediately seek the earliest opportunity to have a nice hot cup of shut the hell up. I knew that, but next time I’m going to do it.

NEVER tell people your troubles. My dear departed friend, Cavett Robert said, “Never tell your troubles to others. Eighty percent of them don’t care and the other twenty percent will actually be glad.” When you tell people negative things, you’re spreading poisoned soil in their gardens. This is not the most direct path to universal popularity.

Keep your fears to yourself, yet share your courage with others. I’ve had a good opportunity to reflect on my dinner with Jeffrey, and can guarantee you that if I’m ever fortunate enough to play that hand again; my companion will have a far better experience.

13 comments:

  1. That photo was just too compelling, Hank. I just had to read your missive. I guess that confirms the power of a visual to get you to the read the words. Oh, and BTW, the words were well worth the read. You are a sterling Wordsmith!

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  2. You are too kind, Tom. I'm glad you liked the piece.

    Doug, you just can't keep human nature down with a stick.

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  3. Your message is spot on.

    It is very tempting to honestly respond to questions such as: How are you doing? or How are things going? But the reality is, in business, I think you have to answer such questions, truthfully, but by interpreting the scope of the question as narrowly as possible, based on what your business goal is with the person you are conversing with.

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  4. I bit first on the headline.

    Hank,you teach personality, humor and message somewhere, and I'll endow the Chair.

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  5. Excellent point, Bill. Sometimes they positively probe us to give them bad news.

    BTW, Bill Berman is not anonymous, but rather a very talented attorney practicing in San Francisco.

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  6. Walt, you are too kind, as always.

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  7. My story was always heart wrenching until someone told me I was just begging for sympathy and that shut me up but for only for a little while before human nature reared its ugly head again.

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  8. Hank, I'm in Florida, surrounded by people older than me. My dad had a hospital visit, some digestion issues, surgery, and more. I realize now that whenever by brothers and I talk, and whenever my step-mom and I talk, he is the leading story, always. Even as he's recovered, his recovery is the story. It's easy to let health and problems lead the conversation. It's tougher to ask other people about themselves. Not their health. Their joy. Their wins. Their enthusiasm. First, it's infectious. Second, it lifts them up! Thanks for the reminder!

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  9. And thank you, Dave, for a very positive slant on what can be a negative problem.

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  10. Hi Hank,

    I landed on your blog through twitter and really enjoyed this post. So honest, so genuine. Amazing that Jeffrey accepted your offer, I would love to have him over. Have you read his latest book 'Social Boom!'? Great read, highly recommended.

    Kind regards,
    Wim

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  11. Thanks for your nice note, Wim. Jeffrey is a very gracious man. Sometimes the more a person has achieved, the more approachable he becomes. Yes, I have read "Social Boom!" and very much enjoyed it.

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  12. I AM sorry to hear about your heart failure and cancer0that does suck-but what totally rocks and is inspirational is your attitude, how you reflected on it. It's reminded me again to not always make yourself the topic of conversation especially if you are moaning-and to ask others how they actually are, because they are just like us and isn't it nice when someone genuinely just asks how you are? :)

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  13. You're too kind, Anonymous. I only wish I knew who you are, so I could thank you properly. Actually, I'm feeling quite well, thank you.

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