by Hank TrislerNo, it's not a tattoo. That's one of very few things I've not had a run at. Regrets are actually worthless, as you can do nothing about the past. That ship has sailed.
Failure to act is far more regrettable than any mistake you might make. Malcolm Forbes said, "In looking back, I'm far more sorry for the things I didn't do, than the things I shouldn't have done.
My greatest tragedy of omission is I've lost track of the buyer of the first car I ever sold. When I left the automobile bidness, I also left Seattle and couldn't conceive that I'd ever need the names of my customers again. WRONG!
If I had my hand to play over, I'd never again lose track of a customer. No matter what I might be selling, or where I might be selling it. The only way a customer could get out of my files would be to die out of them.
You'll be exactly the same person in ten years as you are today with the exception of the books you read and the people you meet. The books are another story for another day, but the people is the entire point of this rant.
NEVER FORGET A CUSTOMER. NEVER LET A CUSTOMER FORGET YOU.
Posts
